Home > FAQ
Frequently Asked Questions




My favourite bar, Belchica, offers 20% off the bill...how many times can I use the card?
The card is valid for the whole year, which means you can go and get your 20% discount every day!!

What happens if an employer forgets that their store accepts the card?
Just in case the employer forgets, look out for the Connect Club sticker which proves that they offer a discount. Otherwise contact us and let us know the problem!

Is there an age limit for the card?
No, there is not an age limit for the card.

How do I know when there are new updates?
All news and discounts are regularly updated on the website and you will also be informed in the Connect Club newsletters.

Back to top



Can I buy a card for my friend or does he have to buy it himself?
You can buy cards for all of your friends! All you have to do is write the name of the person on the back of each card. It´s as simple as that!

If I order a card on the website, how long does it take to arrive?
We mail the card to you within 3 days of purchase.

How can I buy the card?
You can purchase the card online from our website, or you can pop into our office and buy the card then…easy!

Back to top



When should I show my card?
Show your card right away, just to be safe!

Back to top